Behind the Geeks

Behind the Geeks

Hosted by: The Tech Tribe

Running an MSP or IT Service Provider is incredibly hard ๐Ÿ˜– (yet also VERY rewarding at the same time ๐Ÿ˜) Join Richard, Pete, Scott, and Nigel for this light-hearted, entertaining show full of lessons, mistakes,...

Episodes

Episode 17: When should I hire a salesperson in my MSP?

Season #1 Episode #17

In this episode, our geeks dive into the following topics: When should you hire a salesperson for your MSP business? Challenges in managing salesperson Hiring salesperson for the right reasons Experiences on sales...
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Episode 16: Hiring VAs and Assistants for busy MSP Owners

Season #1 Episode #16

In this episode, our geeks dive into the following topics: Benefits of hiring VAs Outsourcing VAs What you can use a VA for Importance of having VAs on different tasks and niches Having a successful business canโ€™t be...
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Episode 15: Credit Control Craziness - Can MSPs ever get 100% of their clients to pay up-front?

Season #1 Episode #15

In this episode, our geeks dive into the following topics: Payment terms and any particular tactics that work well for MSPs The geeks shared some of their experiences on how their clients pay their invoices and their...
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Episode 14: Does Traditional / Print Marketing work for MSPs?

Season #1 Episode #14

In this episode, our geeks dive into the following topics: What are Print ads and traditional marketing? Is a traditional print newsletter/brochure is effective than a digital newsletter? Why Traditional print...
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Episode 13: Does Content Marketing help MSPs find new clients?

Season #1 Episode #13

In this episode, our geeks dive into the following topics: How content marketing changed over the years Measuring success and analytics Content loops Some tools and โ€œsuperpowersโ€ geeks use to create and manage...
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Episode 12: Choosing the perfect tech stack for your MSP?

Season #1 Episode #12

Some of the best tech stacks that you should be having as an M๏ปฟSP In todayโ€™s episode, the geeks talk about tech stacks. While some of us in the MSP havenโ€™t heard of this term and canโ€™t tell what it means, tech stacks...
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Episode 9: Does Video Marketing Works for MSPs?

Season #1 Episode #9

In this episode, Nigel, Scott, and Pete talk all about video marketing. Our geeks detail how they use it, why they use it, what works, what doesnโ€™t, and if video marketing is really worth it for MSPs. Scott shares his...
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Episode 8: Productivity Hacks for Busy MSP Owners

Season #1 Episode #8

For this episode, Nigel, Pete, and Scott are joined once again by tech expert and leader of Uptime Solutions, Jason Kemsley. This week, the Tech Tribe discusses the Hot Topic of productivity. They highlight their own...
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Episode 7: Dealing with Challenging Situations with Team & Clients

Season #1 Episode #7

In this weekโ€™s episode, the geeks are joined by Jason, who is a tech expert and the leader of Uptime Solutions. The Tech Tribe discuss this weekโ€™s Hot Top โ€“ dealing with difficult conversations or situations at work....
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Episode 6: The Crazy World of Hiring and Managing Techs

Season #1 Episode #6

In this episode, our geeks are joined by Jason, who is a tech expert and the leader of Uptime Solutions. The Tech Tribe discusses the newest updates within the tech world and chat about their personal experience...
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Episode 5: The Non-slimy Sales Process for Selling MSP & Cybersecurity

Season #1 Episode #5

In this episode, our geeks discuss the newest updates within the tech world and chat about their personal experience selling services to their clients, and how to avoid being a โ€œslimy salespersonโ€. The Tech Tribe...
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Episode 4: How to Outsource Helpdesk in an MSP

Season #1 Episode #4

In this episode, our geeks discuss current the newest updates within the tech world and chat about their personal experience with outsourcing services for their MSPs. They discuss the free version of Microsoft...
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